How We Choose To Treat Our Customers
We believe in an uncommon approach to mortgage banking.
For most, a mortgage is just a transaction. They do the “deal” and move on. For us, we don’t just want to earn your business, we also want to earn your confidence. We want to create such a high level of trust in our service that you couldn’t even imagine doing business anywhere else. Furthermore, you would feel you were doing your family and friends a disservice if you didn’t tell them about us.

We want a relationship.

 That requires a much higher level of commitment on our part.
We wouldn’t have it any other way. We choose to treat our customers the way we would treat our grandmothers...as people, not “deals”.

We want to get to know you. We’ll ask a lot of questions. We feel the need to understand your transaction, your circumstances, and your goals. With this in mind, we can help you find the best product or program to fit your needs. There are literally hundreds of loan products, programs, and transaction structures out there. Once we understand your needs, we’ll help you feel more comfortable with your options. We'll help you understand the process. With our education and coaching, you can make confident decisions.

We’ll communicate regularly and keep you informed so your mortgage is literally one less thing to worry about.

Once your transaction is closed, we’ll stay in touch. Buying a home is not the only reason to reevaluate your personal finances. A mortgage is an integral tool to facilitating your financial goals for today and in the future. We want to help you make sure you are taking maximum advantage of that tool.