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Last Updated: Nov 21, 2024
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Nothing to improve...Barrie Winegard was everything we could have wanted in a salesperson. Patient, helpful, knowledgeable and personable. Ron was very knowledgeable and was very capable of helping me make the decision between the SEL and Titanium models. I had actually been to a couple of other Ford dealerships. Barrie stood out to me, he was quick to respond to any of my questions and worked to get me the vehicle I wanted. Barrie stayed in contact every step of the way, made the purchase of a brand new vehicle feel like an easy decision. He was very straight forward. I did not feel pressured to make the purchase, he understood it was a big decision and gave me the information I needed to make that decision. This was the best car purchasing experience I have had thus far in life, hoping that service can match this excellent experience when the time comes to bring the vehicle in for servicing. I'd say everything went very well and couldn't have asked for a better experience buying a new vehicle. The customer service was excellent. All of our questions were answered. This is our first vehicle purchase from Winegard and first Ford. Trust will be earned through the post purchase service. The staff are not pushy. They listened when I told them my wish list for the truck. Barrie ordered exactly what I wanted and gave me a price and expected date of arrival. There were no hidden surprises upon pick up. No extra charges. Jerry was extremely attentive to our needs, he answered any inquiries quickly, he was excited to show us the new Edge; we appreciated the fact Jerry was not a pushy salesman; rather an individual who wanted us to be excited and happy with our purchase. The sales experience was absolutely amazing--I knew what I wanted and they helped me get it for a great price. Barrie was my salesman he took the time to go over my entire truck with me from outside to in telling me how everything worked. This was a great help; the last place I bought from did not do this. He went out of his way to make sure I got every option I wanted and when unable to find a truck on a lot that I wanted, he was more than willing to help me build the truck I wanted. Nothing but good things to say about both Barrie and the entire dealership. Everyone at Winegard's from Ron, Brandon, Heather and Barrie were excellent to deal with. It's a great family business with an amazing reputation. They answered all of our questions and when we weren't sure if we wanted the Edge or the Escape, Ron said to test drive both again because he wanted us to be sure. He was really helpful and we'd definitely buy another vehicle there in the future. You can tell they care about their customers. Barrie took the time to explain everything to us regarding the protection plan, answered all of our questions, and showed us how all of the features and SYNC worked on the vehicle. He helped us set that up as well. I had a great buying experience. I absolutely love my F-150, and purchasing it was made easy. There is nothing that I would ask to be improved. Everything went very smooth and professionally. I would not go anywhere else to purchase a vehicle and whenever friends tell me that they are looking at getting a new vehicle I recommend Winegards to them. We have dealt with WINEGARD Motors since 1990. Our first experience in purchasing a 1989 Ford Ranger from Ron WINEGARD was the same as purchasing our 2015 Escape--completely open, trusting and satisfying. We live a half hour away in Ancaster and are close to two other Ford dealers but have no reason to even think of changing dealers. We have brought customers to WINEGARD and will continue to do so in the future. All of their staff are top notch. I would not be surprised if there dealership was rated the top in Canada. You do not have to be huge and showy to be impressive. Everything is clean, attractive and pleasant to spend time in while having our vehicle serviced. My wife and I were pleased with everyone and the sales person was pleasant, helpful, patient, and above all not pushy. Because of this we have recommended Winegard Ltd.to friends. You can tell this is a family run business who takes pride in complete customer satisfaction. They were all knowledgeable and helpful. Jerry explained all the options available in each of the vehicles we were interested in. He really took the time to understand what we were looking for and was able to apply that knowledge to the vehicles we were interested in. Extremely patient and made purchasing a vehicle an enjoyable experience. Jerry made himself available and gave us all the time we needed to review the new vehicle. We really appreciated this. They were knowledgeable and explained to me on how all the feature/options work in the truck. My experience with Winegard has been limited to my new vehicle purchase. Usually new vehicle purchases are not a good experience, but this one was painless, except writing the check. The salesman found the vehicle I was looking for and the pricing was no nonsense. Barrie Winegard was very attentive. I would recommend Winegard to my friends. |