Your heating system is like an expensive car. Although it's essential to choose one with a history of quality, performance, reliability and customer satisfaction, it's the equipment and the customer service that's most important.

While it's essential to choose a heat pump with a history of quality, performance, reliability and customer satisfaction, the most important factor is the installation itself. A heat pump is calculated in "tons" and it is the correct tonnage that gives you the comfort and economy for your home.


Some my think a larger unit is better but not in the instance of a heat pump. If the air conditioning portion is oversized, your home will retain moisture and you'll feel uncomfortable. Resulting in the air-conditioning not running long enough to take the humidity out of the air. Remember, this is a highly sophisticated machine; all components must be exact.


Not only is the calculation for correct sizing important, but also properly "sized" and installed ductwork is crucial. These are but two (2) areas that will determine the enjoyment you can realize with your new heating and cooling system. There are many technicalities in a proper installation, and Universal has the capability to provide this critical factor.

The technicians at Universal are trained in the latest technology and are able to service all makes and models of heat pumps and heating systems.