Insurance isn’t a calling for everybody. We feel insurance is a business demanding the services of a very special breed of people…those who, in the oldest American tradition, take pride in doing their job to the very best of their abilities, and feel a genuine responsibility for the well-being of their clients. We derive great satisfaction from solving customer problems. That is, a true professional.

For us, every day presents its own fresh new challenge. Whether you’re an individual shopping for a homeowners policy at a sensible price, or a sizable company looking for an insurance package to cover a broad range of risk, you’ll get the same caring and conscientious attention from COMALTEX. We are professionals who care about YOU…IT MAKES A DIFFERENCE.

COMALTEX INSURANCE AGENCY, INC. is a Trusted Choice® agency. Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

• Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
• Guide you through the claims process for a prompt and fair resolution of your claim.
• Help you solve problems related to your coverage or account.
• Explain the coverages and options available to you through our agency, at your request.
• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
• Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
• Use our experience and multiple company relationships to customize your coverage as needed.
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
• Treat you with respect and courtesy.
• Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.